Emotional and Cognitive Empathy

Summary of Learning:
An understanding and skilful practice of cognitive and emotional empathy (including intercultural empathy) is essential to understand and improve human interpersonal relationships in the workplace, family and societal settings. This course will provide the participant with the ability to effectively apply empathy in these settings to assist in the development of group collaboration, creativity, problem solving, trust restoration and the identification and meeting of a variety of needs, as well application of cross organisational skills supporting interpersonal relationships

The Learning Objective:
1. Develop an understanding of the meanings of and differences between cognitive and emotional empathy
2. Develop an understanding of the role and benefits of strong emotional and cognitive empathy in the development of interpersonal relationships in the workplace, families and society.
3. Develop the skills to effectively reflect upon and develop your personal levels of emotional and cognitive empathy in specific situations.

Digital Badging – a new way to gain qualifications!

Digital Badges are used by educational and learning organisations as competency-based signifiers of achievement. Now you can achieve a civilian university recognised academic credential, being a Digital Badge from Queensland University of Technology (QUT) through completing any Cove+ unit and passing the test of objectives.

For a 10 hour course, organisations like QUT often charge over $600 for this type of training and the issue of a Digital Badge.

If your course is an AQF 4 or 5 level course (vocational), you can do a ten question quiz to gain a badge. But be careful, this isn’t Campus course, you need to know the content to pass! If your course is an AQF 6 or 7 level course (undergraduate), then you need to submit an 800 word essay which will be assessed by a QUT lecturer.

Digital Badges are issued within 10 working days of unit completion.

You can share your Digital Badges to your LinkedIn profile, note it on personal CVs, and even include it in email signature blocks. See the examples below of a Cove+ module Digital Badge.