Summary of Learning: An understanding and skilful practice of cognitive and emotional empathy (including intercultural empathy) is essential to understand and improve human interpersonal relationships in the workplace, family and societal settings. This course will provide the participant with the ability to effectively apply empathy in these settings to assist in the development of group collaboration, creativity, problem solving, trust restoration and the identification and meeting of a variety of needs, as well application of cross organisational skills supporting interpersonal relationships The Learning Objective: 1. Develop an understanding of the meanings of and differences between cognitive and emotional empathy 2. Develop an understanding of the role and benefits of strong emotional and cognitive empathy in the development of interpersonal relationships in the workplace, families and society. 3. Develop the skills to effectively reflect upon and develop your personal levels of emotional and cognitive empathy in specific situations.

Cognitive learning refers to the mental processes of acquiring knowledge and developing an understanding via thought and experience. This course will explore how our brains respond during a learning process and what activities can be used to enhance comprehension, memory, and application, and make learning experiences more purposeful.

This unit introduces the topics of cognition including mechanisms of visual and auditory attention, varieties of short and long term memory, language processes such as reading and written word recognition, as well as storage and retrieval of knowledge of concepts and reasoning. The focus of the unit will be on adult cognition and explore areas such as the cognitive science of religions or other socially relevant considerations. This unit is aimed at students of all disciplines to develop understanding of cognitive processes and the various forms of recognised impairments.