Preface
Across the Australian corporate and public landscape, many former non-commissioned officers (NCOs) and officers occupy senior leadership, executive, and consulting roles. This suggests that military training can produce outstanding leaders when their potential is identified and nurtured. Yet this raises a critical question: if military leadership can thrive so effectively in the civilian sector, why do some of the most capable individuals leave Defence before reaching senior rank?
This article examines how the current military promotion framework – while designed for fairness, continuity, and readiness – may inadvertently favour process over potential. Drawing on personal experience, observed practices, and existing research, I argue that promotion systems heavily reliant on vacancy fulfilment, qualification codes, and subjective reporting risk overlooking genuine leadership talent.
The article also explores deeper cultural trends within Defence that further constrain leadership development, including the tendency to reward risk-averse behaviour, the over-reliance on character over competence, and the perpetuation of a closed leadership class dominated by those with limited experience outside the military.
The aim is not to disparage Defence, but to spark discussion on how reforms could better balance character, competence, and leadership potential in the selection of future leaders.
When Proficiency Trumps Potential
Promotion in Defence is widely seen as a recognition of discipline, service, and leadership. However, as Reed (2011) in Tarnished: Toxic Leadership in the U.S. Military observed, advancement can sometimes prioritise technical proficiency and box-ticking rather than authentic leadership ability.
This is consistent with my own observations: at the NCO and junior officer levels, individuals are often advanced because they have completed the right courses or occupied a role for a specified period, rather than through any formal assessment of aptitude, vision, or leadership style. The system safeguards readiness, but it may not always promote those best suited to lead in complex or high-stakes environments.
Vacancy and Qualification Codes: Necessary but Narrow
The vacancy-based model ensures every position is filled by someone who has met defined standards. Yet, as Tim Kane notes in Bleeding Talent (2012), this rigid approach can frustrate high performers and accelerate attrition. When leadership potential is not actively considered, technically proficient but leadership-limited individuals may rise, while innovative and adaptive thinkers move on.
Civilian organisations would rarely appoint senior leaders without structured interviews or leadership assessments. In contrast, military promotions to command are often based solely on eligibility criteria and annual reports. This is a stark difference – and one that risks missing out on candidates with strong interpersonal skills, initiative, and decision-making ability.
The Limits of Reporting and Peer Review
Performance reporting remains central to promotion decisions. Yet such reviews are inherently shaped by the reviewer’s access to, and impressions of, the candidate. In reserve contexts especially, reviewers may have only limited exposure. As Reed (2011) highlights; bias, politics, and cultural conformity can distort evaluations.
The result is what Kane (2012) and others have described as a “closed loop” of leadership development – where those who best fit the system rise, not necessarily those who best embody leadership excellence.
First-hand observations of Career Management Boards (Mankowski (2024)) indicate a system that recognises the importance of evaluating potential alongside performance, valuing candidates’ narratives, self-awareness, and diverse experiences. However, this also highlighted several limitations:
- The absence of formal interviews limits the Board’s ability to probe leadership judgement, decision-making, and vision.
- High workloads and reliance on written summaries may favour polished prose or narrative skill over substantive performance evidence.
- Potential bias persists, particularly in merit grouping, without external verification or challenge.
- The limited time available to Board members constrains their capacity to fully understand individual candidates.
The Talent Drain
Those with high potential often see more transparent opportunities elsewhere. In the civilian workforce, leadership hiring processes typically involve interviews, reference checks, and clear, merit-based criteria. By contrast, Defence’s opaque and qualification-driven system can appear arbitrary to ambitious leaders who value accountability and fairness.
Unsurprisingly, many transition successfully out of Defence, leveraging their skills into sectors that recognise and reward initiative. As Kane (2012) describes, this steady outflow risks leaving behind a diluted pool of leaders – dedicated, but not always representative of the best the organisation had to offer.
Organisational Risk
The costs of failing to promote on leadership potential are not abstract. Research on unit cohesion and turnover during Operation Iraqi Freedom (Turning Around the Effects of Turnover, 2008) found that high turnover of experienced leaders degraded team effectiveness and morale. When promotions are driven more by process than potential, Defence risks replicating these problems.
Moreover, as Willink & Babin argue in Extreme Ownership (2015) and The Dichotomy of Leadership (2018), leadership is fundamentally about accountability, adaptability, and empowering others. Without robust mechanisms to identify those capable of this, Defence risks creating leaders who are proficient administrators but hesitant decision-makers – ill-prepared for the adaptive challenges of modern conflict.
A Way Forward
Reform need not discard the structure that underpins readiness. Rather, Defence could consider incremental adjustments that blend existing systems with proven private-sector practices:
- Structured interviews for leadership and command roles, testing decision-making and vision.
- Independent selection panels with cross-unit representation to reduce bias.
- 360-degree feedback, including input from subordinates, to capture how individuals are perceived by those they lead.
- Broader leadership programs that integrate technical training with practical leadership evaluation.
- Flexible pathways that acknowledge diverse leadership styles and civilian-acquired expertise.
Most critically, Defence should foster a cultural shift: one that values initiative, accountability, and outcomes – not just compliance and endurance.
Conclusion
Defence’s promotion system ensures continuity and technical readiness, but it risks losing its best people by not systematically identifying leadership potential. Research by Kane, Reed, and others demonstrates that over-reliance on qualification-driven advancement can weaken leadership at higher levels and drive out high performers.
Exceptional leaders do emerge within Defence, but often in spite of the system, not because of it. If Defence seeks to retain talent and build resilient leadership for the future, the central question should no longer be simply “who can fill the role?” but “who should?”
References
- Kane, T. (2012). Bleeding Talent: How the U.S. Military Mismanages Great Leaders and Why It’s Time for a Revolution. Palgrave Macmillan.
- Reed, G. E. (2011). Tarnished: Toxic Leadership in the U.S. Military. Potomac Books.
- Mankowski, M. (2024). “Career Management Boards.” The Cove. Australian Army. Available at: https://cove.army.gov.au/article/career-management-boards
- Griffith, J., & Vaitkus, M. (2008). Turning Around the Effects of Turnover: Military Lessons Learned from OIF. Military Psychology, 20(1), 17–35.
- Willink, J., & Babin, L. (2015). Extreme Ownership: How U.S. Navy SEALs Lead and Win. St. Martin’s Press.
- Willink, J., & Babin, L. (2018). The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win. St. Martin’s Press.
So this is a great opportunity to offload some ideas in assessing the current system . Specifically the Career Management process in choosing commanders. Sadly commonly referred to as crisis management. It’s not the CMs fault. They are doing the best with the tools they have.
A suggestion to shift from top down reporting to a triangulated leadership assessment.
The goal is to filter out the ever present lighthouse watchers, those individuals who prioritise managing upward perceptions over genuine leadership by weighting feedback based on the assessor credibility and therefore historical accuracy. Bear with me.
The framework ;
Assessor reputation- validate the source and adjust weight of a senior assessor’s report based on their own 360° standing That sounds frightening but appropriate.
Peer triangulation - operational integrity Identifies kiss up, kick down behaviours by measuring how effective they are . Peers Integrity Verification: Peers provide a blind spot check on interpersonal dynamics, identifying individuals who remain the charmers to superiors while being toxic to those of equal or lower rank. They sneak in with the humans and we all know one or two.
Subordinate metrics - cultural sustainability. Clearly anonymous feedback to distinguish between high performing units , brigades, spec units, branches etc and those suffering from burnout caused by leaders who prioritise optics over unit welfare.
It prioritises leaders who manage people, not just outputs and projects or master’s degrees.
A Grit vs Guidance thing : Anonymous feedback from junior staff (including uniformed and APS) determines if a unit is thriving through clear direction or burning out to compensate for a leaders inability to be in command . The blind spots.
Psychological Safety : Subordinates evaluate a leaders receptiveness to upward dissent. Leaders who suppress initiatives to maintain a facade for their superiors are flagged as a cultural risk. Huge issue for defence recruitment
at present.
Resource Advocacy: This metric measures whether a leader actively defends or advocates for their organisations welfare and most importantly their sustainability or do they parade as a yes man to any guidance and directives at the expense of their team's long term health. Let’s consider the last four years as an example. ( a plethora of organisational change).
These are just my thoughts as I’ve supported 360 degree reviews for commanders for a few years now.
The amount of quality individuals that have been missed or overlooked is disappointing. Anything to advance that moment is worth a look.
Observing promotions in and out of uniform since 2004, I've noticed that it's more a case of 'hang around long enough and you'll get picked up'. When PAR's are so easily screwed by who plays rugby or goes fishing with the Serg, or who excels in unit PT... What do we expect?
When those writing the reports are also only just promoted because their predecessor got sick of the organisation we end up with a tainted closed circuit loop.
All the 'good guys' in my unit got out early. They all saw how fickle the promotion game was and how inept leadership would fail them. 360 reporting from 2x peers, 4x subordinates and 2x leaders would go along way - from LCPL to Brig. We can do better... We just have to want to look in the dusty, dark corners and admit we're not so clean.
Out of service programs (1 week) with OJT in other first responder or industry paired roles would go a long way in experiencing alternative leadership models and cultures.
Having the roles reversed between recruitment and "career" management agencies would also be beneficial. Having uniforms recruit for roles where known requirements are first hand, and promotion and careers governed by an independent organisation based on merit.
Thank you for the article. It's about time this was addressed!
Thank you!